FAQ

How to Buy a Course

Step-by-Step Guide to Purchasing

Follow these simple steps to register and complete your payment smoothly:

  1. Visit the Course Page: Browse and select the course you want to purchase.

  2. Add to Cart: Click the “Add to Cart” button on the course page.

  3. View Your Cart: Once added, click the cart icon or the “View Cart” button to proceed.

  4. Proceed to Checkout: On the cart page, click “Proceed to Checkout.”

  5. Login or Register:

    • If you already have an account, log in with your credentials.

    • If you are a new user, enter your details in the checkout section to create an account.

  6. Complete Your Payment:

    • Choose your preferred payment method and finalize the transaction securely through WooCommerce.

  7. Receive Your Course: After a successful payment, you will receive a download link in your order confirmation email.

How to Access Your Order

Once your purchase is complete, you can download your course by following these steps:

  • Click on the “View Your Orders” link, which will take you to the Downloads page.

  • All related course files will be available once your payment is confirmed.

  • You will also receive a download notification email, separate from the transaction confirmation email from Infocourse.net.

If the download link is broken, please contact us, and we will resend a new one. Since this is a digital copy, we recommend downloading and storing the files on your hard drive. If you cannot find the download link, don’t worry. We will update and notify you as soon as possible within our working hours from 8:00 AM – 8:00 PM (UTC+8).

How Long Does It Take to Receive the Download Link?

  • You will receive the download link immediately after a successful payment.

  • If there are any issues with the download link, we will send a new one as soon as possible.

Please note that our support team operates in the GMT +8 time zone.

Payment Methods and Discounts

  • We offer multiple promotions throughout the year, so check our website regularly for discounts.

  • The standard discount is 20% OFF, and you can find these offers on our website.

  • For bulk orders, contact us at cs.hodollar@gmail.com for the best deal.

How to Get a Discount Coupon

  • We run promotional campaigns regularly. Visit our website to check for current offers.

  • The standard discount is 20% OFF and is available on our website.

  • If you are purchasing in bulk, reach out to cs.hodollar@gmail.com for a special offer.

Requesting a Course Not Available on Our Website

If you are looking for a course that is not listed on our website, please provide the following details:

  • Your email address (required)

  • Course name (if known)

  • Sale page link (required)

We offer two options for requested courses:

  1. Group Buy: If there is enough interest from other members, we will arrange a Group Buy.

  2. Special Request Service: Get 80% OFF the original price – You only pay 20% of the sale page price and receive the course within 1-2 weeks after payment.

Refund Policy

  • All course content is carefully checked before delivery. However, certain items are not included, such as:

    • Online coaching

    • Software

    • Access to private Facebook groups, Skype, or email support from the author

Refunds are not available for these exclusions.

  • We only issue refunds if we are unable to provide the requested product.

  • If there is a problem with the course (such as blurry videos, poor sound quality, or missing files/modules), please contact us for assistance. If we cannot resolve the issue, we will provide a refund within 1-3 business days after mutual confirmation.

Information Security

  • All registration details and email addresses are automatically encrypted and anonymized for your security.

  • We use SSL-secured payments with 256-bit encryption to protect your data.

  • Our private server ensures that all download links remain confidential and secure.

Rest assured, your information is safe with us. If you need any assistance, feel free to reach out!